Help center

No. Every tool works straight away in your browser without signing up. Your work is kept on that device while you plan.

Sign in only when you want to save plans to your account and open them on another phone or computer, send vendor links, or share client pages.

There's no password. Press Sign in (or Save), type your email and press Email me a code. Enter the 6-digit code from the email.

• The code works for 10 minutes and allows 5 tries.
• A new email address creates a free account automatically.
• You stay signed in on that device for up to 60 days.

1. Wait a minute, then check spam, junk and the Promotions tab. The email comes from PlannerWick <[email protected]>.
2. Check the email address for typos.
3. Press Use another email and try again. To prevent abuse, one email can get up to 6 codes an hour, so if you've asked several times, wait an hour.
4. Work email blocking it? Add [email protected] to your safe senders.

Still nothing? Email [email protected].

Open your account circle at the top right and choose My events. Every timeline, multi-day plan, floor plan, budget and saved layout is listed there, with search and filters. Click one to open it.

Plans you made before signing in stay in that browser until you save them; press Save in the tool to move them to your account.

Up to 300 plans per account, counting timelines, multi-day plans, floor plans, budgets and saved layouts together. Delete old ones from My events to make room.

Plans autosave as you work. If the same plan was changed somewhere else since you opened it, PlannerWick warns you instead of overwriting, and you choose which version to keep. Reload the page to see the latest saved version.

Use the sun, moon and screen buttons at the top right: light, dark, or match your device. On a phone only the current one shows; tap it to move to the next. You can also change it in the accessibility menu.

Describe the event in plain words: who, date, venue and city, ceremony time, guests and any extras. Quick rules read it instantly and fill the form. AI then reads the same words and fills only what the rules missed, marked AI added. Anything the timeline can't hold, such as an event on another day, is listed to add by hand.

The AI never adds things you didn't say, and dates in the past are ignored. See the guide.

Weddings, quinceañeras and galas, with options for church or civil ceremonies, a separate ceremony venue and travel, first look, cultural traditions, cocktail hour, plated, buffet or family-style dinners, toasts, dances, cake, send-offs, and big community celebrations. For conferences and events over several days, use the Multi-day planner.

The Templates page has 40+ ready-made timelines, including Indian, Nigerian, Jewish, Mexican, Filipino, Persian, Greek Orthodox, Nikah and tea ceremony weddings.

Click any row in the timeline to open it. Use the buttons to move it earlier or later, change how long it lasts, or lock it. A locked time never shifts when you change other details, and a check confirms locked times are kept.

1. Every block has a valid start and end.
2. Everything fits inside venue hours, including setup and breakdown.
3. Locked times are kept exactly.
4. No person or vendor is double-booked.
5. Order and travel time between places are respected.
6. Golden hour portraits sit inside golden hour.
7. Hair and makeup is long enough and ends 30+ minutes before the first look.
8. The couple stays out of sight while guests are seated.

A failed check says what to change, and clicking it takes you to the row.

They're calculated for the venue's city and the event date, using the city's location and time zone. Golden hour is when the sun is low and the light is soft, roughly the hour before sunset. The Sunset tool shows the same for any city and date, plus blue hour.

Until about two weeks before the event, it shows what's typical for that date and city from the last 10 years of records: average high and low, and how often it rained. Closer to the date, the live forecast takes over. Use it to decide on a rain plan, shade or heaters, not as a guarantee.

A checklist built from your event: getting ready, first look, ceremony, family groups, couple portraits and reception moments. Edit it, add family groups by name and tick shots off. Photographers see it on their vendor link.

A button that opens Pixloud, part of the Wick family, with your event's name, date and guest count filled in. Guests scan a QR code and their photos appear live on a screen at the event. It's optional and separate from PlannerWick.

From 10 to 10,000+ guests. Draw my room sizes the room, tables, aisles, dance floor, stage, bars and check-in for the guest count and kind of event, and you can change the width and length in feet.

On the Guests tab, either:

• paste names, one per line: name, group, table (group and table are optional);
• press Upload CSV with a file from Excel or Google Sheets (get the template); or
• press Try a sample to practice.

Then press Auto-assign seats. Guests in the same group sit together, and anyone with a Table value is seated there.

1. Open the Find my seat tab and press Publish seat finder.
2. Print the QR code for the entrance, or show the check-in screen on a TV or tablet.
3. Guests scan it, type their name and see their table on the map.

Guests' phones remember who they are, so if you move them they see “Your seat was just changed”.

Changes are sent automatically a few seconds after you stop editing (at most every 15 seconds), and guests' phones check every 45 seconds and whenever they reopen the page. Allow about a minute in total. There's no Update button to press.

Yes. Press Save this layout on the Room tab (or in Save or export). Give it a name, venue, labels and notes, and choose whether to include the guest list. It appears under My saved layouts with a picture; Use this layout starts a new plan from it, and one Undo goes back.

Signed out, layouts are kept in your browser and move to your account when you sign in.

Yes, partly. Select an item, then use the arrow keys to move it (Shift for bigger steps), R to rotate, Delete to remove, Ctrl+D to duplicate and Ctrl+Z to undo. To avoid drawing by hand, use Draw my room, Auto-assign seats, and a CSV with a Table column.

Seating chart is the quick one: paste names, get tables, print. Floor plan draws the actual room, seats guests at specific seats, and runs the live QR seat finder. Use the floor plan when the room layout or a seat finder matters.

Events across several days with many rooms and meals: conferences, conventions, retreats, reunions, festivals and week-long weddings. Plan every day, room and function, and see food and drink for the whole event.

• Two functions in the same room at the same time.
• A room too small for its guests and setup.
• A room changing setup (for example theater rows to round tables) without enough time for the crew.
• Long stretches with no food.

Each meal, snack break, drinks service and reception is counted for its guests, with vegetarian, vegan, gluten-free, halal and kosher numbers from your dietary percentages. The cost uses a typical price per person for each type, which you can change to your caterer's prices. It's an estimate to plan with, not a quote.

Yes. Press Import schedule (CSV) under the schedule. Only Start and What are needed; Day, Date, Room, Type, Setup and Guests are optional. It replaces the plan on screen, and you can undo it. The Schedule (CSV) download uses the same columns, so you can export, edit and import again. Get the template.

Yes. Each function has a floor plan icon. It opens the Floor plan with that room's size, setup and guest count, ready to draw.

Two things: it drafts replies to client inquiries in your voice, and writes proposals from your own services and prices. You can share a proposal as a private client page that the client approves online. See the guide.

It's instructed to use only what you write in Your business, the services you list and your notes, and never invent names, titles or extras. Prices, totals, deposits and the payment schedule are calculated by PlannerWick in code, never by the AI. Still, read every draft before you send it.

Yes, to keep the service free: up to 15 AI drafts a day per account, and a shared daily limit across the site that resets at midnight UTC (6 pm or 7 pm in Houston). The timeline's AI reader has its own hourly and daily limits. If you reach a limit, everything else keeps working and the quick rules still fill your timeline.

1. Press Share with client, then copy the link or press Email it to the client.
2. The client opens the private page, reads the proposal and payment schedule, types their full name and ticks I accept.
3. They press Approve proposal. You get an email, and the proposal is locked so it can't change.

Proposals past their “valid until” date can't be approved; make a new one.

Not yet. The proposal shows the deposit and balance, and a How the client pays line where you add your own method, such as Zelle or a card payment link. Online payments may come later through EntryWick.

From “Your business name via PlannerWick”, sent by [email protected]. When the client replies, the reply goes to your email address. You can email up to 50 client pages a day.

Yes. On a saved timeline, open the Client page panel and link it to the client's page. The client's “Your day” section updates within a few seconds of any change.

Anyone you send it to. A timeline or multi-day share link puts the plan's details inside the link itself, so it works without an account. Only send it to people you trust.

Save the timeline, then press Create vendor links. Each vendor gets a private page with their arrival, the times they're needed and key moments; photographers and videographers also see the shot list. Pages refresh every minute, so changes reach them without resending.

You see each link's status: Not opened, Opened, Got it, or Times changed since they confirmed.

Yes. Add the vendor's email and press send, or copy the link, or show a QR code. Up to 100 vendor emails per planner per day. Replies go to your email.

Use Turn off vendor links on the timeline, delete a client page from Your clients in the AI writer, or switch off the seat finder. A share link can't be recalled, because the plan is inside the link, so share a new version instead.

Guest lists (CSV or text) into the Floor plan and Seating chart, and schedules (CSV) into the Multi-day planner. Download the templates. Files are read in your browser.

Save the file as CSV UTF-8: in Excel choose File, Save As, then “CSV UTF-8 (Comma delimited)”. Google Sheets downloads are UTF-8 already.

Press Print or PDF, then in the print window choose your printer, or “Save as PDF” as the destination. Printouts leave out buttons and menus, and the AI proposal prints as a clean document.

Yes. Add to calendar downloads a calendar file that Google Calendar, Apple Calendar and Outlook can open, with every row as an event.

• Timeline: the full run of show.
• Budget: category, share and amount.
• Seating chart and floor plan: table, guest and group.
• Multi-day: schedule, and the food order with dietary counts.

Without an account, nothing you type is stored on our servers; it stays in your browser. If you sign in and save, plans are stored with Cloudflare and only you can open them while signed in. Things you share on purpose, such as vendor links, client pages and seat finders, can be seen by people with the link.

No. Text sent to the AI features is processed to write the draft and then dropped. We only record that an AI feature was used and when, to keep usage fair.

Open My events. Delete any single plan, or press Delete my account to remove the account and every plan, vendor link and client page in it. It's immediate and can't be undone. Download anything you need first.

One cookie keeps you signed in, one remembers your cookie choices, and, only if you allow it, one records which partner sent you. Your display settings and work in progress are kept in your browser's storage. No advertising cookies. See the cookie policy or open Cookie settings at the bottom of any page.

No. We don't sell or share personal information for advertising, show no ads and use no advertising trackers. We honor the Global Privacy Control signal. Details are in the privacy policy.

Open the round button at the bottom left, or press Alt + A:

• text size (115%, 130%, 150%) and color theme;
• line and letter spacing, high contrast, readable font, dyslexia-friendly font;
• highlighted links, strong focus outline, big cursor, reading guide;
• stop animations, align text left, grayscale.

Settings apply to every page. Reset all undoes them.

Yes. We test with NVDA and JAWS on Windows, VoiceOver on Mac and iPhone, and TalkBack on Android. Pages have a skip link, labelled fields and buttons, and status messages are announced. The visual day ribbon and room board have text equivalents in the lists. Read the accessibility statement.

Email [email protected] with “Accessibility” in the subject, the page, what you were trying to do, and your device or assistive technology. We reply within 2 business days.

Yes. Every tool on plannerwick.com is free to use today, with or without an account. The AI features are free within daily limits.

PlannerWick is part of EntryWick. Paid plans with more AI, branding and other extras may be offered through EntryWick in future, together with EntryWick's registration, ticketing and check-in. Anything free today won't start charging you without your agreement, and you'll always be able to download your work.

EntryWick is an event registration, ticketing and check-in platform, and PlannerWick's parent. PlannerWick plans the day; EntryWick handles registration, tickets and getting guests through the door.

Reload the page. If it still looks old, do a hard refresh: Ctrl + Shift + R on Windows, Cmd + Shift + R on a Mac, or close and reopen the tab on a phone. The browser tab icon can take a day to update.

Without an account, work is kept in that browser only. It's lost if you clear site data, use a private window, or switch browser or device. Sign in and press Save to keep plans safely, and check My events. In a tool, Ctrl + Z undoes recent changes.

The daily AI limit was reached, either yours or the shared site limit. It resets at midnight UTC. Meanwhile the timeline's quick rules still work, and you can write the reply or proposal yourself in the same boxes.

Type the city name only, without the state or country, then pick the right one from the list. Small towns may be listed under a nearby city. If search is down, enter the latitude and longitude by hand under the city field.

Give it a minute: changes reach phones within about a minute. Ask the guest to pull down to refresh or reopen the link. If they searched as someone else, Not you? Search again clears it.